INTERKINETIK LLC, owners of AISupportSquad.com (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website aisupportsquad.com and our AI-powered virtual assistant services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
Contact Information: Name, email address, phone number, and business details.
Account Information: Login credentials if you create an account.
Billing Information: Payment method details for processing transactions.
Communications: Emails, messages, or inquiries you send to us.
b. Information Collected Automatically
Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
Cookies & Tracking: We use cookies and similar technologies to improve functionality, analyze usage, and personalize content.
c. AI Interaction Data
When you use our AI virtual assistant, we may collect conversation data and interaction logs to improve our services, train models, and ensure quality support.
2. How We Use Your Information
We use the information we collect for purposes including:
To provide, maintain, and improve our Services.
To respond to your inquiries and customer support requests.
To process payments and manage billing.
To send updates, promotions, and important service notices.
To analyze usage trends and improve our AI systems.
To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your data in the following situations:
With Service Providers: Trusted third-party vendors who help us operate our Services (e.g., payment processors, hosting providers).
For Legal Reasons: If required by law, regulation, or court order.
Business Transfers: If our business merges, sells, or undergoes acquisition, your data may transfer as part of the transaction.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system can be completely secure, and we cannot guarantee absolute protection.
5. Your Privacy Choices
Cookies: You can disable cookies through your browser settings, though some features of our Services may not function properly.
Marketing Emails: You may opt-out of promotional emails at any time by following the unsubscribe link included in the email.
Access & Correction: You may contact us to access, correct, or delete your personal information.
6. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child without parental consent, we will delete it promptly.
7. International Users
Our Services are operated from the United States. If you are accessing from outside the U.S., please note that your information may be transferred, stored, and processed in the U.S.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. Continued use of our Services means you accept the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: